Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,202

members

76

online now

1,951,719

discussions

Top

Error message 43999

New Poster

Error message 43999

i have tried everything to get rid of the error message on my mobile app. It is imperative for safety purposes that I be allowed to set my alarm from my phone. I called and free an hour and a half on the phone, the tech said it was a glitch and would work later. Here I am 24 hours later and it still isn't working. I even uninstalled and reinstalled the app.
Tags (1)
Official Employee

Re: Error message 43999

Hi Ginamariemsw - 

 

I pulled up your account and see you are no longer experiencing 43999 errors.  I looked at activity under the primary email address associated with your account & see successful sign ins.  I also pulled up activity under a non-primary address and see the errors there.  

 

Please reach out if you have any further issues.

 

Thanks,

 

Rachel




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon