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Hi Scottmarotta -
I apologize for the frustration that this has caused. We’ve been able to restore service. If you’re still experiencing issues, please PM me, but we expect that users will regain functionality. We’re continuing to work the issue and will post an update if we encounter additional service interruptions.
Hi viviannesmedley -
I pulled up your information & see this issue stems from an account issue. I will private message you.
Hi J8177e5 -
I've been looking into the issue you posted about. In your case, it looks like this error was due to a conectivity issue. I haven't seen this error on my end over the past two days. Can you tell me if you are still experiencing this issue?
Thanks for letting me know. Please feel free to reach out in the future.
We have recently experienced an issue that is causing errors for customers on the Xfinity Home mobile app. We are working to restore service as soon as possible.
Thanks for your patience.