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Thanks for reaching out. To pull up your account, I need some more information from you. I have sent you a private message. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.
I can’t log in to my xfinity home app. It’s giving a error message 43401. What Can I do
Did you delete the app and reinstall it?
I've pulled up your account & am troubleshooting with the appropriate team. I will reach out when I have more information.
I understand your frustration. I've asked one of our techs to reach out to you via phone. I will private message you with more information. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.