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Error 55403

Posted by
New Poster
  • Congrats on Posting your first topic!

Message 1 of 5
764 Views
I am getting an error message when I try to sign in. I have checked to make sure my password is correct and I have went as far as to reinstall plus Chang my password. What is going on with this app.
4 REPLIES
Posted by
Official Employee

Message 2 of 5
725 Views

azuith -- 

 

I pulled up your account & don't see active Xfinity Home security service.  The Xfinity Home app is only for customers of this service.  Please let me know if you believe this to be in error.

 

Thanks!

 

Rachel




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I am an Offical Comcast Employee.
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We ask that you post publicly so people with similar questions may benefit.
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Was your question answered?
Mark it as a solution!solution Icon
Posted by
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Message 3 of 5
194 Views
I just moved and set up my cameras everything was working fine until I called to have a cable problem resolved
Posted by
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Message 4 of 5
193 Views
It was working and I have text from the motion detection and saved video
Posted by
Official Employee

Message 5 of 5
136 Views

benniecjr -- 

 

Thanks for reaching out.  To pull up your account, I need some more information from you. I have sent you a private message. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.

 

Thanks!

 

Rachel




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon