Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,407

members

67

online now

1,952,541

discussions

Top

Error 13999

New Poster

Error 13999

Keep getting this error when trying to login on my phone. Can't arm or disarm. How do I fix this? Please help. Thanks
Official Employee

Re: Error 13999

Hi Soys - 

 

I've pulled up your account & am not seeing any errors or other issues with arm/disarm on my end since 11/7.  Are you still experiencing this issue?

 

Thanks,

 

Rachel




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon