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Error 11105,13999,42500

Frequent Visitor

Error 11105,13999,42500

My App is not synching with home and what it is really doing. Also received an error on your page PXE 98 EGP
Thank you
Frequent Visitor

Re: Error 11105,13999,42500

Received new error this morning 45408 and 11311 still can't access.
Problem Solver

Re: Error 11105,13999,42500

Make sure you are trying to sign in with your primary email address.

Frequent Visitor

Re: Error 11105,13999,42500

No other email is used.
Official Employee

Re: Error 11105,13999,42500

Hi Devin01 - 


We are currently addressing an issue that is causing similar errors for customers who are using the Xfinity Home mobile app. Based on the time you've posted, it's likely you are affected. We are already working to resolve these issues.

I have noted your account so that I can follow up with you to make sure your issue has been addressed.

Thanks!

Rachel




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Frequent Visitor

Re: Error 11105,13999,42500

Hi Rachel
Just wanted you to know that I have not updated to the new ISO 9 on my phone. I am still having issues.
Thank you
Official Employee

Re: Error 11105,13999,42500

Hi Devil01 - 

 

Thanks so much for the info!

 

- Rachel




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Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon