Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,404

members

973

online

36,215

topics

Top

ERROR 43500

New Poster

ERROR 43500

I just downloaded this xfinity home app and it won't let me sign in. It keeps saying error 43500. Someone please help me out.
Official Employee

Re: ERROR 43500

Hi EALVAREZ9214 -- 

 

Your account appears to still be in an activation state.  Activation must be complete before you can log into our mobile app.  Can you give me a little more information?  Are you doing a self-install?

 

Thanks!

 

Rachel


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 363 views
  • 0 kudos
  • 2 in conversation