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Deleting registered devices

New Poster

Deleting registered devices

It will not let me sign into the mobile apps and I have no registered devices. What is wrong with this thing
Official Employee

Re: Deleting registered devices

Hi tlsouthern - 

 

The forum you are posting on is for the Xfinity Home security mobile app.  I pulled up your account & see you are not a current subscriber.  That would be the source of any log in issue with our app.  If you believe this is in error, please let me know.

 

Thanks!

 

Rachel


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New Poster

Re: Deleting registered devices

Thanks, but I was referring to the TV to Go app, the Purchases app, the streaming app. All of which I try to download and sign into say I have reached my device limit yet there are NONE listed when I look on Comcast.net.

 

Official Employee

Re: Deleting registered devices

tlsouthern - 

 

Understood.  To reach out for help with the other apps, please visit those specific forums.  Xfinity TV Mobile Apps: http://forums.xfinity.com/t5/XfinityTV-Mobile-Apps/bd-p/TVmobileapp

 

Thanks,

 

Rachel


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