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Current Issue with XH App.

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Posted by
Official Employee

Member Since: ‎03-23-2015
Posts: 1,263
Message 1 of 2 (971 Views)

Current Issue with XH App.

Good morning.  We are currently having an issue with our Xfinity Home server that the app connects to.  Systems can still be armed and disarmed from the touchscreen in the home, but the app will not currently allow some users to login.  Sorry for the inconvenience and thank you for your patience as we work through this trouble.  




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1 REPLY
Posted by
Official Employee

Member Since: ‎03-23-2015
Posts: 1,263
Message 2 of 2 (958 Views)

Re: Current Issue with XH App.

This issue mentioned in this thread is believed to be resolved.  App activity should be restored.  Please reach out to me if you are still experiencing issues.  We appreciate your patience!




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I am an Offical Comcast Employee.
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We ask that you post publicly so people with similar questions may benefit.
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon