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Current Issue with XH App.

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Posted by
Official Employee

Message 1 of 2
1,020 Views

Good morning.  We are currently having an issue with our Xfinity Home server that the app connects to.  Systems can still be armed and disarmed from the touchscreen in the home, but the app will not currently allow some users to login.  Sorry for the inconvenience and thank you for your patience as we work through this trouble.  




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1 REPLY
Posted by
Official Employee

Message 2 of 2
1,007 Views
Solution

This issue mentioned in this thread is believed to be resolved.  App activity should be restored.  Please reach out to me if you are still experiencing issues.  We appreciate your patience!




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I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon