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Can't sign in in mobile app

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New Poster

Can't sign in in mobile app

I found this help area through my Xfinity app, not my Xfinity Home app. I can't seem to sign in on my X-home app and there's nothing to click on if you forgot your log in info. Anyone?
Accepted Solution

Re: Can't sign in in mobile app

drivingmenuts-

 

We appreciate the update.

View answer in context
New Poster

Re: Can't sign in in mobile app

I can't get anyone at comcast to reset my temp password! The temp password has expired. I'm about to the point to tell them to come and get there stuff! Does anyone know how to change this.
New Poster

Re: Can't sign in in mobile app

Same nonsense...ready to give up......anyone with a pulse working there?

Problem Solver

Re: Can't sign in in mobile app

For issues with your temp password, please try this link:

 




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New Poster

Re: Can't sign in in mobile app

I was able to resolve the issue via your "live chat"...very helpful & worked on my availability. Thanks for live chat!

Problem Solver

Re: Can't sign in in mobile app

drivingmenuts-

 

We appreciate the update.




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon