Can't access security cameras right now

[melbamelba]

Is anyone else having issues accessing their security cameras?  I've been trying for awile now. I'd really like to know what is going on. It's bothering me that I don't have access.

[Edward7874]

I am also. I hate having to call their crappy support number. I havent been able to use it since yesterday.

[melbamelba]

I just tried to chat with an agent because i also despise when I need to call them.  The agent was not very helpful and kept asking me for email addresses to send me new information etc etc etc.  Meanwhile, when I initially logged on to the system to try to get help, the system forced me to give a new email address before it would let me go any further. I told the agent that I would not give him any email address and that I just wanted an answer to what was going on. After a discussion that last 20 minutes, he said:

Our system engineers are having a maintenance on the app itself and will be available with in 2-3 hours from now

So, that's all I know. 

[ComcastRachelH]

melbamelba & Edward7874 -- 

Are you still experiencing this issue?  Could you tell me if you are able to view cameras on the touch screen or on the subscriber portal online?

Thanks!

Rachel