Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,857

members

13

online now

1,953,720

discussions

Top

Camera preview will not load on phones or tablet

New Poster

Camera preview will not load on phones or tablet

I haven't been able to use the app for 2 months now.  Camera preview will not load in app.  Monitor in house is working fine..... This is the only reason we got the service

Official Employee

Re: Camera preview will not load on phones or tablet

Hi joe24881 - 

 

I've opened a ticket to investigate the source of this issue!

 

Thanks!

 

Rachel




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon