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Camera Buffering Takes Soo Long

New Poster

Camera Buffering Takes Soo Long

I watch my home cameras through the Xfinity Home app on my phone.  It can take as long as 5 minutes for the cameras to load.  Why does this take so long.  And why is there so much "buffering" going on?  I have had a couple occasions where I was watching activity in my front yard and the camera just happens to go down right at that moment?  BUFFERING

Official Employee

Re: Camera Buffering Takes Soo Long

Hi dlock60 - 

 

I pulled up your account & opened a ticket on your behalf to investigate the camera issues you are experiencing.  A tech should reach out to you directly.

 

Thanks,

 

Rachel




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