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317122 error

New Poster

317122 error

Cannot control thermostat with the app. Have changed thermostat batteries and reloaded app.
Official Employee

Re: 317122 error

Hi dnwilder57. I'd like to help look into this issue for you. Please send me a private message by clicking on my name, "ComcastChe" then click private message me.

 

In the body of this message please verify the first and last name of the account holder, and the street address associated with your services.


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I am an Offical Comcast Employee.
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We ask that you post publicly so people with similar questions may benefit.
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Please post so people with similar questions may benefit.
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Mark a Best Answer!solution Icon

New Poster

Re: 317122 error

Getting same error, 317122 on my S7
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