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13502 error

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13502 error

I updated my app on my iPhone now I have a 13502 error and cannot log into my xfinity home app.
Official Employee

Re: 13502 error

Nhian - 

 

I apologize for the frustration that this has caused.  We’ve been able to restore service to the Xfinity Home mobile app. If you’re still experiencing issues, please PM me so I can troubleshoot with you directly, but we expect that all users will regain functionality.

 
Thanks,
 
Rachel



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