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Posted by
New Visitor
Member Since: ‎03-20-2012
Posts: 2
Accepted Solution

email text alert

I'm not getting a notification of incoming emails/text messages on the Ipad.  I didn't have to set anything up on the ipad2, but just got the New ipad and it's not showing me I have emails on the main screen or playing a sound when they come in.  I went into settings but don't see where to fix this.

 

Thanks for any help.

Posted by
Official Employee
Member Since: ‎05-21-2009
Posts: 1,748

Re: email text alert

 

Log out of the app from settigs and then log back in. Now go to settings and under Nofications & Sounds - Make sure Email, Voicemail are turned to ON. If require turn the ON and OFF and then update on the top right.

This should work.Let me know

 

Thanks,

Posted by
New Visitor
Member Since: ‎03-20-2012
Posts: 2

Re: email text alert

I ended up deleting Comcast Mobile then reinstalling it and it's working fine now!  Thanks for your response. 

Highlighted
Posted by
Official Employee
Member Since: ‎05-21-2009
Posts: 1,748

Re: email text alert

Glad it worked.

Please continue to use the forums for help.

 

thanks,

Kchahal