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email text alert

SOLVED
Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎03-20-2012
Posts: 2
Message 1 of 4 (687 Views)

email text alert

I'm not getting a notification of incoming emails/text messages on the Ipad.  I didn't have to set anything up on the ipad2, but just got the New ipad and it's not showing me I have emails on the main screen or playing a sound when they come in.  I went into settings but don't see where to fix this.

 

Thanks for any help.

1 ACCEPTED SOLUTION
Posted by
Problem Solver

Member Since: ‎05-21-2009
Posts: 1,748
Message 2 of 4 (679 Views)

Re: email text alert

 

Log out of the app from settigs and then log back in. Now go to settings and under Nofications & Sounds - Make sure Email, Voicemail are turned to ON. If require turn the ON and OFF and then update on the top right.

This should work.Let me know

 

Thanks,

3 REPLIES
Posted by
Problem Solver

Member Since: ‎05-21-2009
Posts: 1,748
Message 2 of 4 (680 Views)

Re: email text alert

 

Log out of the app from settigs and then log back in. Now go to settings and under Nofications & Sounds - Make sure Email, Voicemail are turned to ON. If require turn the ON and OFF and then update on the top right.

This should work.Let me know

 

Thanks,

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎03-20-2012
Posts: 2
Message 3 of 4 (654 Views)

Re: email text alert

I ended up deleting Comcast Mobile then reinstalling it and it's working fine now!  Thanks for your response. 

Highlighted
Posted by
Problem Solver

Member Since: ‎05-21-2009
Posts: 1,748
Message 4 of 4 (617 Views)

Re: email text alert

Glad it worked.

Please continue to use the forums for help.

 

thanks,

Kchahal