Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,400

members

676

online

28,953

topics

Top

Xfinity connect

Regular Visitor

Xfinity connect

The format of Xfinity connect has recently changed.  I do not have a general email account, only Comcast.  I do not have a mobile phone.  Can’t get anyone at Comcast.  Just want the old way back.  Is there a solution?  js

Gold Problem Solver

Re: Xfinity connect


villanova wrote: The format of Xfinity connect has recently changed. ... Just want the old way back. ...

Once your email ID has been converted to the newer Open-Xchange "Appsuite" webmail ("connect.xfinity.com/appsuite/..."), Comcast won't allow you to return to the older "Zimbra" webmail version.

New Poster

Re: Xfinity connect

Mine switched recently and I DO NOT KNOW HOW !  My wife's is still Zimbra. And she is HAPPY !

New Poster

Re: Xfinity connect

Oh, we do not use cell phones. It is on our desktop PC. I use a Kindle but NOT for email. 

THANKS for your input !

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 3 replies
  • 458 views
  • 0 kudos
  • 3 in conversation