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Xfinity Connect App is not connecting with celluar data and IOS

Posted by
Visitor
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Message 1 of 5
511 Views

My Xfinity Connect App no longer works if not connected to WiFi. I have IPhone 6 Plus

4 REPLIES
Posted by
Visitor
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Message 2 of 5
494 Views

The APP is now terrible. I have reloaded it 3 times in the last 4 days on my iphone7.

Posted by
Official Employee

Message 3 of 5
467 Views

RandallLadd,

Who is your celluar provider?  We were tracking an issue with one carrier, but it was resolved.  We're not aware of a carrier specific issue at this point and any insights you could provide would be very valuable.

 

Thanks.




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Posted by
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Message 4 of 5
391 Views

I don't see an answer to this question but I have an iphone 7 using Verizon and have to reload the app every few days.

Posted by
Official Employee

Message 5 of 5
361 Views

Waxmojo,

We are aware of a few issues causing app crashes on the iPhone and are working to fix them with new versions of the app.  Thanks for bearing with us while we work through the issue.




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