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Why do I constantly have to login. It did not use to do this. Now off and on all day.

New Poster

Why do I constantly have to login. It did not use to do this. Now off and on all day.

I am constantly being logged out repeatedly.  No error report or bad login info, but it constantly logs out (xfinity home page), why?  It just started this week.

Gold Problem Solver

Re: Why do I constantly have to login. It did not use to do this. Now off and on all day.

  • Don't log out.
  • Don't use Private Browsing when you log in.
  • Make sure your browser accepts Comcast and Xfinity cookies and retains them between sessions.
  • If you use any sort of "system tuneup" software make sure it is not set to delete cookies.
Official Employee

Re: Why do I constantly have to login. It did not use to do this. Now off and on all day.

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and  full service address. You can private message me by clicking my name and clicking private message.


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