I can not use Voice2Go under my primary Xfinity account name. It says" We were unable to determine your access to Voice2Go service at this time". I can not even get Voice2Go to setup. If I log on with my secondary email accounts, Voice2Go works. I started getting an error when checking my voicemail about a month ago. It would say" unable to process your request.". I have uninstalled and reinstalled the app; also turned my phone off and back on several times. Now when I go to check voicemail,, I get" we were unable to determine your access to digital voice service at this time" after reinstalling the app. I have had Xfinity triple play for quite a few years with the X1 system, Blast and digital voice service. I am using a Galaxy S7, Android 7.0 on Verizon.