Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,208

members

923

online

29,940

topics

Top

Re: Connect App Quits Working After Web Platform Change

New Poster

Re: Connect App Quits Working After Web Platform Change

The app does not work.says I'm logged in but when I press continue it goes back to get started screens. The app stopped working after an update.
Official Employee

Re: Connect App Quits Working After Web Platform Change

Hi Jtaz! I can help with you Connect app issues. Can you verify the type of device you're using? 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 702 views
  • 0 kudos
  • 2 in conversation