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Need help with pin code

Posted by
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Message 1 of 3
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I can't connect to my Pandora it says I have a pin but I didn't set up one also with some channels as well
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Posted by
Service Expert

Message 2 of 3
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Floramirez11 wrote:
I can't connect to my Pandora it says I have a pin but I didn't set up one also with some channels as well

That error message likely means that the APPS section of the X1 platform is controlled by a PIN, as well as some rated-content....

"Someone" set up the PIN.   If you are in a multi-user household, did you ask the others residing there?




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Posted by
Gold Problem Solver

Message 3 of 3
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Floramirez11 wrote: I can't connect to my Pandora it says I have a pin ...

Please see https://www.xfinity.com/support/cable-tv/x1-errorcode-pandora-invalid-pin/

and https://www.xfinity.com/support/cable-tv/x1-apps-connect-your-comcast-id/ under "Privacy Settings".