Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,745,273

members

66

online now

1,904,365

discussions

Back to Top

My email seems to be dropping off, even after I move it to a folder

New Poster

My email seems to be dropping off, even after I move it to a folder

I use my email folders as an electronic filing system to save important documents. They seem to be deleting automatically. Is it possible to set the folders to not delete mail? I do not want to print every document for safekeeping.  I am using only 2% of my allocated box size and this never seems to change.  Help!