I suddenly cannot send an email with my XFINITY connect ap. Get a message stating stable connection to server could not be established. Still receive email and can delete email. Can send email of I go to website instead of app.
How intermittent does it seem to be? Just trying to get a sense of frequency.
Can you PM me your Comcast address so we can take a look at the account and see if it's an app issue or account problem?
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I cannot respond or forward email using Xfinity Connect app from both my iphone7 and iPad. But it allows me to create and send a new email. When I try responding or forwarding an email, it closes the app. What can I do to fix this?
This is a reply to ComcastJordan. This problem is NOT intermittant. It has been happening ever since my wife and I downloaded the "Connect" App on our iphones and ipads. Notice, it is happening to both of us. Two different user names and passwords, each with our own iphone and ipad. My wife has the problem where the APP simply closes for no reason as well as not receiving or being able to send emails. This happens EVERY day. My problem is less severe, but we have no explaination why that would be. We have cleared caches, history, etc. We have deleted the app and reloaded it several times including delete, turn off the device, the load it again. My windows pc seems fine. Oh, and the Connect APP also destroyed our synching across devices. We each now get multiple emails on each of our three devices (wife has a windows laptop) and you have to delete on each device. Xfinity needs to eliminate the Connect APP until it is fixed. FYI, my wife and I both use an Outlook email client.