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Error with Xfinity Connect App

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Message 1 of 2
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Just recently I started receiving the following error when attempting to access my Comcast email from the Xfinity Connect App, "An error occurred while processing your request".

I did all the usually responses, turned off/on my phone, uninstalled the app and reinstalled it, etc.  Nothing has resolved the issue.

I'm posiitive it's the app as I can download Comcast emails into other apps that I now am using. 

 

Any ideas what's happening and what the solution is?

1 REPLY
Posted by
Admin1

Message 2 of 2
94 Views

Hi Anon691309 -- I can help with that App issue. Can you provide the user ID you're signing in with please?

 

Click my name (ComcastZach) and click Private Message Me. 




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