Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,651,636

members

19

online now

1,826,921

discussions

Back to Top

Error on Comcast Voice11403

Posted by
Regular Visitor
  • Congrats on Posting your first topic!

Message 1 of 3
640 Views

When i try to make a call using Xfinity Connect, i keep getting the error 11403

2 REPLIES
Posted by
Valued Contributor

Message 2 of 3
612 Views
When you are on the dialer pad of the app, make sure that at the top where your Xfinity Voice number is displayed that there is a green dot by the number. This indicates that the number is functional to make and receive calls. If there is a red dot beside the number that would likely be why you are getting the error.

Hope this helps you out.
Posted by
Visitor
Message 3 of 3
402 Views

I have the green dot, yet i get the same error.