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Email polling

Posted by
Contributor

Message 1 of 2
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How do I stop the app from polling for email automatically? I'd rather check for mail manually. I don't see anything in settings.

Thanks
1 REPLY
Posted by
Regular Contributor

Message 2 of 2
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There is no setting for you to change on the Comcast side (that I know of).  You have to go to the setting on your phone.  Look for a term "sync."  By default "sync" is automatically on.  You would have to change it to "off."

 

I am going to make a suggestion to you, though---I and many other Comcast Customers have had an on-going, lengthy problem of NOT getting any new email, whatsoever, unless we turn our phones completely OFF; then having to turn our phones back ON.  If we did not go through that--we would never, ever get any more e-mail.  There are a LOT of problems and bugs with the Comcast E-mail.  Server outages, Sign-in server outages, and on and on.  You are automatically getting new  e-mails--I suggest that you keep it that way, for now.----Just so that you AVOID problems.