Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,760,724

members

76

online now

1,916,723

discussions

Back to Top

Email not working on Iphone7 using Connect App

N/A

Email not working on Iphone7 using Connect App

I am having issues accessing my email, they will not open when i click on them. I have uninstatlled the app, turned off my phone and reinstatlled 4 times in the last two days.  Sometimes I can't even access my acocunt, it says "Retrieving account info" and never loads.  So, I have to uninstall the app again.  Not happy to not have access to my emails, on my phone.

I have an Iphone 7, version 11.1.2

 

Are there any other suggestions