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Call logs and voicemails not updating

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Call logs and voicemails not updating

This has been going on for awhile now, not working on any of my mobile devices. Two examples: Call log - I placed a call and was on hold with a company for as long as a half hour, yet NOTHING showed up in the log. Voicemail - have received calls which the log shows as "answered," with up to several mins listed, yet no voicemail shows up.
What's up with that? Used to work fine.
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