Can I create "canned" or "boilerplate" responses?
Yes. You can use macros to create boilerplate text that you can paste into any message.
You can create up to 9 macros.
To set up a macro for boilerplate text:
Sign in to the community.
Go to My Settings > Macros.
Enter a short but memorable name in the Macro Title field.
In the Macro box, enter your boilerplate text.
To add your boilerplate text to a post:
Go to a post.
In the comment area, place your cursor where you want to add the boilerplate text.
Open the Macros menu and select the macro you want to add.