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xfinity videos won't play on google chrome on computer

New Poster

xfinity videos won't play on google chrome on computer

My operating system: Windows - Undefined My web browser: Chrome 42 - Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, Like Gecko) Chrome/42.0.2311.152 Safari/537.36 My system type: Desktop Computer Or Other Device My Silverlight version: Unknown My Flash version: 17.0.0 Javascript: Enabled Cookies: Enabled (1604 Bytes).

My Account Information Primary Account: True Provider Codes: S, Jt, Du, Cy, Fk, Ep, Eq, Hc, Dm, Hr, Cq, Hb, Eu, Ey, Ee, Fm, U, Gz, Fc, Eh, Bt, Gi, Ja, Bw, Gf, Bu, By, Bs, At, Em, Ab, Bl, Ix, Gd, Fo, Bp, Gw, Gr, Iy, K, Dg, Dt, Bn, Ha, Bi, Bj, Ce, It, Ez, Dx, Gk, Fh, Ck, Fd, Do, Fy, Jo, Ju, Is, Au, Ew, Ed, B, Go, Dj, De, Ei, H, Fa, Ci, Fx, Gq, Cp, Jf, Cw, Ge, Ea, Cb, E, Eb, Bz, Jj, Co, Jr, Gh, Jc, Gn, Dp, Gg, Gl, Dh, F, M, En, Gp, Fi, Cd, Cf, Fb, Ar, Cg, Df, Cu, Ir, Jq, Ia, Br, Fe, N, Ex, Jv, Ga, Fw, Fz, O, Bx, Dw, Bb, Bc, Fn, Ff, Jm, Dv, Fs, Ct, Cs, Et, Cv, Gv, Fr, Db, Dr, Bm, Jb, Gm, Er, Fv, Dy, Cj, Bo, Dn, Ft, El, Bq, G, Jk, Aw, Je, Dc, Jl, Jw, Jn, Da, Im, Iz, Fq, Fl, Gs, Bv, Di, Fu, Cx, Dq, Fg, Fp, Ds, Eo, Gx, D, Y, Es, Gj, Ev, Ht, Gc, Fj, Cn, Ch, Gb, Eg, Cc, Ji Internet Subscriber: False Cable TV Subscriber: True Voice Subscriber: False
Regular Visitor

Re: xfinity videos won't play on google chrome on computer

Chrome does not support 3rd party plugins anymore, so if you are trying to use Silverlight in chrome it prob wont work. Unless you do a workaround:

 

1) open Chrome, and goto this address : chrome://flags/#enable-npapi

2) enable NPAPI

3) at the bottom of the window is a relaunch now button, replaunch Chrome

4) 3rd party plug-in should be enabled again, you can check the plugins by going to : chrome://plugins/

 

enjoy

j

New Poster

Re: xfinity videos won't play on google chrome on computer

DIDN'T WORK

Service Expert

Re: xfinity videos won't play on google chrome on computer


LFJLDASJFLDASJF wrote:

DIDN'T WORK


If you are using AdBlocker or AdBlocker+ within Chrome, try disabling those extensions and see if your video will play.

 

-=Ray=-



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New Poster

Re: xfinity videos won't play on google chrome on computer

that did the trick thanks.  Not sure what impact that will have on ad popups though?

Service Expert

Re: xfinity videos won't play on google chrome on computer


LFJLDASJFLDASJF wrote:

that did the trick thanks.  Not sure what impact that will have on ad popups though?


It shouldn't affect you while playing the videos.  You may want to reenable once done watching though...

 

-=Ray=-




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New Poster

Re: xfinity videos won't play on google chrome on computer

Adblock Plus was the culprit.  I disabled that and left the regular Adblock enabled.  Now the vidoes play.  Thanks Ray!

Service Expert

Re: xfinity videos won't play on google chrome on computer


LFJLDASJFLDASJF wrote:

Adblock Plus was the culprit.  I disabled that and left the regular Adblock enabled.  Now the vidoes play.  Thanks Ray!


Your welcome!  Smiley Happy

 

-=Ray=-




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