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xfinity videos do not open online

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xfinity videos do not open online

I cannot open any videos. It gets to the rating and then just stays there with the rating. I was able to play videos up until a couple of hours ago. Nothing has changed in my setup.

 

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My Device Information My Zip Code: Unknown My Cable Provider: Unknown Use Dac: true My Conroller ID: 42 My Map ID: 2 My Persona ID: 7363 My myDVR Manager Status: Unknown My Set Top Box Names: Unknown My Watchlist setup: false Facebook Watchlist Syncing: false Facebook Connect: false My public IP address: 76.31.202.135 My operating system: Windows -  Windows NT 6.0 My web browser: Explorer 9 - Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.0; WOW64; Trident/5.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET CLR 1.1.4322; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0E) My system type: Desktop computer or other device My Silverlight version: 5.1.20513.0 My Flash version: 11.8.800.175 Javascript&colon; enabled                   <noscript>disabled Cookies: Enabled (2279 Bytes). Time Information My Clock Time: Thu Sep 26 14:41:26 CDT 2013 Server Clock Time: Thu Sep 26 14:41:11 CDT 2013

My Account Information In Home Authenticated: false Primary Account: true Provider Codes: s, gt, du, cy, hp, fk, ep, eq, hc, hk, dm, hr, ip, cq, hb, eu, ey, ee, fm, u, gz, fc, eh, bt, gi, ja, bw, gf, hz, bu, by, em, ax, bs, at, hx, bl, ix, gd, fo, bp, gw, gr, iy, k, dg, j, dt, bn, ha, bi, bj, ig, hg, ce, hw, it, hq, ez, dx, gk, fh, ef, fd, do, fy, ec, iq, is, au, ew, ed, b, go, dj, de, ei, h, fa, ci, a, fx, gq, cp, cw, ge, ea, cb, e, eb, bz, co, gh, ir, jc, gn, dp, ho, gg, gl, dh, iu, f, m, en, gp, fi, cd, cf, fb, ar, hi, cg, hm, df, cu, ek, cz, ia, cr, c, br, fe, ex, hu, ga, fw, bh, fz, ib, bx, dw, bb, bc, fn, ff, hh, dv, fs, ct, cs, et, hj, cv, gv, fr, ii, db, dr, bm, jb, gm, bk, ik, er, fv, dy, bo, dn, ft, il, bq, aw, ij, dc, dd, dl, da, im, ie, fq, fl, gs, bv, el, di, fu, cx, dk, dq, fg, fp, hl, ds, eo, gx, d, ej, y, es, gj, ev, ht, gc, fj, hf, cn, ch, gb, hs, ih, eg, hn, cc Internet Subscriber: true Cable TV Subscriber: true Voice Subscriber: true
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