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xfinity video

New Poster

xfinity video

xfinity video won't play  just says loading  won't play news clips

Service Expert

Re: xfinity video


gsivad wrote:

xfinity video won't play  just says loading  won't play news clips


are you speaking of playing back a recorded asset? or watching on-demand? or linear channel that is in your lineup?




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Regular Visitor

Re: xfinity video

I've got the same issue, have for two months, can't change it, Comcast doesn't help.

New Poster

Re: xfinity video

None of that , with Xfinity as the home page , the first thing that comes up Is all the

news stories. None will play or open when you click on them.

Official Employee

Re: xfinity video

Hi gsivad, could you try another browser to see if you are able to view them on there to see if it is the browser? Also, have you tried clearing the cache and cookies on your browser, and retesting?

 

Thank you




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