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xfinity tv online is not working flashplayer issue?

New Poster

xfinity tv online is not working flashplayer issue?

when I login to watch it gives me this message:

Flash compatibility issue

 

XFINITY® TV requires a more recent version of Flash.

Please update to the latest version of Flash and ensure your browser is Flash compatible.

Download the latest version of Flash

I have checked the flashplayer made sure it is enabled and tried to download the "newer version" adobe says i already have it. any idea what is going on or how I can fix it? 

              

 

                                                                                                                                                                                                                                                                                                                                                                                                                          

Bronze Problem Solver

Re: xfinity tv online is not working flashplayer issue?


skwerl1 wrote:

when I login to watch it gives me this message:

Flash compatibility issue

 

XFINITY® TV requires a more recent version of Flash.

Please update to the latest version of Flash and ensure your browser is Flash compatible.

Download the latest version of Flash

I have checked the flashplayer made sure it is enabled and tried to download the "newer version" adobe says i already have it. any idea what is going on or how I can fix it?                                                                                                                                                  


Which browser?

New Poster

Re: xfinity tv online is not working flashplayer issue?

both windows explorer and google chrome. i did end up fixing it though. i refreshed my  computer and reinstalled a few things. it is working now. not sure what was affecting it or why refresh fixed it. thank you for your responseSmiley Happy

Regular Contributor

Re: xfinity tv online is not working flashplayer issue?

I have the same issue, but nothing seems to fix it. Both IE (which I rarely use) and Firefox both 32 and 64 bit on WIndows 7 64 bit. Any ideas? Everything current. All othe rFlash sites work fine.

 

~Bob

Service Expert

Re: xfinity tv online is not working flashplayer issue?

See what this says:

 

https://www.whatismybrowser.com/




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Regular Contributor

Re: xfinity tv online is not working flashplayer issue?

Thnks Robvert. Did that and posted yesterday in another thread. Shows Firefox 64 V 50 with current 23.0------something FLash.

 

Just fior grins, tried Chrome which I NEVER ever use and it works there. But not IE or Firefox. And I did uninstall and reinstall Flash.

 

More ideas?

 

~Bob

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