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xfinity subsription required

Regular Visitor

xfinity subsription required

I've been a xfinity tv subscriber for years but when i go on watch tv online some shows say subscription required(like fox which I have on my tv but says subscription required on internet )which confuses me would like an explanation.

Valued Contributor

Re: xfinity subscription required

This may sound like a stupid question but do you have comcast internet as well? Are you signed into comcast.net with your comcast email address and password?

Silver Problem Solver

Re: xfinity subscription required

It may also be that those shows may be in networks that are not in your cable package. I get that error also for channels that I don't pay for in my tv service.

 

 

Regular Visitor

Re: xfinity subscription required

yes yes and yes

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