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xfinity stream tv is not working on my iphone

New Poster

xfinity stream tv is not working on my iphone

My stream tv on my iphone is not working ... it's just black when I click on the icon. I need help.

Bronze Problem Solver

Re: xfinity stream tv is not working on my iphone


hpared wrote:

My stream tv on my iphone is not working ... it's just black when I click on the icon. I need help.


Try uninstall/reinstall.

Official Employee

Re: xfinity stream tv is not working on my iphone

Hi hpared, did uninstalling and reinstalling as suggested above correct your issue?

 

Thank you




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New Poster

Re: xfinity stream tv is not working on my iphone

I was having this exact problem on my iPhone today. Uninstalling and reinstalling solved it for me.
Official Employee

Re: xfinity stream tv is not working on my iphone

Thanks for providing that feedback, @Legomom07

 

Please let us know if you need any further assistance. 




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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
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I am an Offical Comcast Employee.
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We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon