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xfinity share app error

New Poster

xfinity share app error

I have triple play and still getting the share app error. Last friday, comcast tech guy replaced X1 box but share app is not connecting. Another thing I saw in my account that it is showing old X1 box too in devices. I don't know if it is usaul or not. Please help.

New Poster

Re: xfinity share app error

Also, here is the ticket number: CR479912164

Service Expert

Re: xfinity share app error


vsaini wrote:

I have triple play and still getting the share app error. Last friday, comcast tech guy replaced X1 box but share app is not connecting. Another thing I saw in my account that it is showing old X1 box too in devices. I don't know if it is usaul or not. Please help.


I just noticed that the Share APP has also been added to the X1 profile page....meaning you must also link your account there...

 

Must be logged in to view this page:  https://secure.xfinity.com/profile 

 

-=Ray=-

 




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