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xfinity remote app for ipad not listing any ondemand movies

New Poster

xfinity remote app for ipad not listing any ondemand movies

My tv remote app on my ipad has stopped listing any movies under the on-demand section.  It says I have filters turned on and must turn them off.  However, I've checked and there are no filters turned on.  I've re-installed the app several times as well as rebooted my ipad.  Nothing seems to work.  Has anyone else had this problem or know how to fix it?

Regular Visitor

Re: xfinity remote app for ipad not listing any ondemand movies

many people have this problem,  I had a chat with comcuss a few days ago, and was told they were aware of the issue,  i suggested that they post something here,  but they have not.

 

I'm planning to do a chat every few days until they fix the problem.

New Poster

Re: xfinity remote app for ipad not listing any ondemand movies

Issue has been present for two weeks.
Present on iPad and iPhone.
Only on demand listings affected.
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