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xfinity "watch tv online" is giving me an error message

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xfinity "watch tv online" is giving me an error message

 

I am getting the below message:

This content on Xfinity TV is not available for viewing in Private mode. To play this video using Firefox, please view this page without Private mode enabled.

 My browser is not on private. I was using the same browser 4 hours ago. I get the same message in IE.

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