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xfinity TV GO, xfinity TV app simply won't work on Android.

New Poster

xfinity TV GO, xfinity TV app simply won't work on Android.

I have a Samsung Galaxy S4 and Google Nexus 7 and neither of the xfinity TV apps will work. I can download movies to my phone, but I can't play live TV or other recorded shows. Whenever I select a live channel, I get the black xfinity screen, it says "Authenticating" then "Preparing for playback..." and the circle spins and spins and spins until I get an error (Error :: 106000.43) saying there's a problem communicating with the server and to verify my internet connection, which is working just fine.

 

With the TV app, similar problems. Get "COMM" with 3 dots on the main screen and then an error the "Something has gone wrong." Duh. Also, it doesn't recognize my current DVR recordings. This is frustrating as I just switched from FiOS and the Verizon TV apps work great.

 

**UPDATE**

 

I was at my parents' house yesterday and the apps worked fine! This makes me think it's an issue with the app communicating with my modem/router...

Contributor

XFINITY TV Go App Live, some don't work, get error when tries to authenticate.

On the Live selection on the TV Go app, I discovered tonight that some of the channels are not working.  When selecting, as soon as Authenticating starts. Suddenly an error pops up: "Http call failed during redirect check. Status Code:  HTTP/1.1 400 channel request is unavailable."

Happened on tne following networks:  MSNBC, CNBC Golf, TNT, TBS, TruTV, Bravo, Oxygen, E!, mun2

 

Stranger yet, I originally wanted TNT. When I went back to try it again,  accross the top were advertisements for some of tonight's programming,  and one was the NASCAR race I wanted on TNT.  So I tapped the advertisement instead of the TNT channel, and it worked fine!   Just to check, I closed it and tried again to open the TNT channel,  and still got the same error.  That's when I checked5all the channels and found the others above that were getting the same error message.

 

Any idea what the problem is?

 

Service Expert

Re: xfinity TV GO, xfinity TV app simply won't work on Android.


ajr1992 wrote:

I have a Samsung Galaxy S4 and Google Nexus 7 and neither of the xfinity TV apps will work. I can download movies to my phone, but I can't play live TV or other recorded shows. Whenever I select a live channel, I get the black xfinity screen, it says "Authenticating" then "Preparing for playback..." and the circle spins and spins and spins until I get an error (Error :: 106000.43) saying there's a problem communicating with the server and to verify my internet connection, which is working just fine.

 

With the TV app, similar problems. Get "COMM" with 3 dots on the main screen and then an error the "Something has gone wrong." Duh. Also, it doesn't recognize my current DVR recordings. This is frustrating as I just switched from FiOS and the Verizon TV apps work great.

 

**UPDATE**

 

I was at my parents' house yesterday and the apps worked fine! This makes me think it's an issue with the app communicating with my modem/router...


Perhaps your Firewall settings or possibly the SECURITY settings need to be changed on your home router/gateway....

 

I noticed that Samsung TVs do not like the standard WiFi secrutiy setyting and you must manually change it to get them to connect....

 

Good luck!




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New Poster

Re: xfinity TV GO, xfinity TV app simply won't work on Android.

I have same problem as OP with Android 4.2 tablet that I connect to Internet with smartphone Hotspot!
New Poster

Re: xfinity TV GO, xfinity TV app simply won't work on Android.

I'm on a computer and none of the newer shows will play at all. gives me some lame error 564. why doesnt this work? my browser is updated. i pay my bill(its a ton of money). you'd think this dang thing would be working properly