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xfinity TV App Refusing to download recorded shows

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xfinity TV App Refusing to download recorded shows

"xfinity TV App Refusing to download recorded shows. I keep getting this message below for one of my shows that I have been trying to download on the go for the entire week. I've been having this issue since October and Comcast keeps promising that it would be resolved. It's been months and still no app update or anything that solves this. 

 

"Unfortunately, we're not able to download this program at this time. Please try again in a few minutes, or select another program."

Service Expert

Re: xfinity TV App Refusing to download recorded shows


philsobo wrote:

"xfinity TV App Refusing to download recorded shows. I keep getting this message below for one of my shows that I have been trying to download on the go for the entire week. I've been having this issue since October and Comcast keeps promising that it would be resolved. It's been months and still no app update or anything that solves this. 

 

"Unfortunately, we're not able to download this program at this time. Please try again in a few minutes, or select another program."


are you at home on wifi? if your rainbow wifi symbol is not on are you trying to download using cellular? Have you tried uninstalling/reinstalling the app?




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