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x1 xfinity tv app android

New Poster

x1 xfinity tv app android

I cannot get the app to work. It accepts my login information and the next screen says We're unable to Detect your in home Xfinity wifi network. I've tried just about everything I could think if. Customer service didn't know how to fix the issue. Anyone have any ideas?
Gold Problem Solver

Re: x1 xfinity tv app android

I am far from an expert on cloud DVR because my market does not have it and may not have if for some time but I am fairly sure that app is for markets that have cloud DVR available...

 


jkeith85 wrote:
I cannot get the app to work. It accepts my login information and the next screen says We're unable to Detect your in home Xfinity wifi network. I've tried just about everything I could think if. Customer service didn't know how to fix the issue. Anyone have any ideas?



 

 

Official Employee

Re: x1 xfinity tv app android

Rick's 100% right, unless you're in a market that has cloud service, that's as far as you'll get with that app. But you should have access to all the others.




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Regular Visitor

Re: x1 xfinity tv app android

I have the X1 in NH where I believe the cloud is offered. I get the same error?
Service Expert

Re: x1 xfinity tv app android


ComcastAndrew wrote:
Rick's 100% right, unless you're in a market that has cloud service, that's as far as you'll get with that app. But you should have access to all the others.

does computer page xtv.comcast.net work on a laptop or personal computer?




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