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x finity stream pix

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x finity stream pix

when i try to set up my computet for this service it says to download silverlight.  i do then i get an error code of 2105 which isn't on their troubleshoot page. It keeps telling me to delete the program and reload it.  It's not working. i spent 45 mins. on hold while people kept connecting me to different people. I think I have about 3 hairs left on the top of my head from pulling it.  Please help me

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Re: x finity stream pix


bzone wrote:

when i try to set up my computet for this service it says to download silverlight.  i do then i get an error code of 2105 which isn't on their troubleshoot page. It keeps telling me to delete the program and reload it.  It's not working. i spent 45 mins. on hold while people kept connecting me to different people. I think I have about 3 hairs left on the top of my head from pulling it.  Please help me


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Did you try uninstalling then re-installing Silverlight? If so, you have been getting Error 2105 everytime?

 

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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