Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,575

members

23

online now

1,954,983

discussions

Top

wrong time in settop box

New Poster

wrong time in settop box

one of my cable boxes has not switched to daylight savings time

Gold Problem Solver

Re: wrong time in settop box

To troubleshoot, call them at the phone number on your bill or 1-800-Comcast. If they can't fix the problem during the phone call have them send a tech out to identify the cause and correct it. If the tech finds bad coax, splitters, or connections in your home you'll probably have to pay for the visit unless you have their Service Protection Plan (http://www.comcast.com/spp/, about $4/mo). If the trouble is due to a faulty Comcast cable box/DVR or anything outside, you shouldn't be charged.

Discussion stats
  • 1 reply
  • 804 views
  • 0 kudos
  • 2 in conversation