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wont go past beginning load page.

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wont go past beginning load page.

When i try to get on the online site. it stays on the beginning loading page and doesnt go past it. it worked before but it wont. i need help.

Official Employee

Re: wont go past beginning load page.


tweetibird5 wrote:

When i try to get on the online site. it stays on the beginning loading page and doesnt go past it. it worked before but it wont. i need help.


I cleared out your PC devices. Please delete your browser cache and try again. There appears to be an issue in some markets with a particular file (elements.js) which is failing to load for some. If you have a bad version on your PC, you should delete your cache and hopefully that will resolve the issue.

 

-ComcastDan




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