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which app to use to control X1 DVR?

Regular Contributor

which app to use to control X1 DVR?

Which app do I use to view my DVR recordings from my X1 box on my tablet?  I tried the Xfinity TV app and I can't figure out how to pair my X1 box to the app.  I sign in and all it says is X1 is available in my area which is no help because I have had X1 for months.  After login, the only option I get is to switch account which does not help at all.  Thanks for any help

New Poster

Re: which app to use to control X1 DVR?

I'm having the same issue you are.

I currently have an escalated call in with Xfinity. I will re-post the response. I did read that the App may be available to download, but the service may not be available in your area. I am hoping that isn't the answer I get, but fear it is what they are going to say...
Regular Contributor

Re: which app to use to control X1 DVR?

Yes, I found out you have to have the cloud technology to go along with your X1 box.

Sent from my iPhone
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