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watching video of DVR recordings hesitate

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watching video of DVR recordings hesitate

I have up until yesterday had very good  quality playback on any devices I register when I play recording made at home.  So when I am away I can watch anywhere.  Yesterday the payback began to hesitate and I have tried a number of solutions from rebooting the computer, to rebooting the modem, etc.  This does not happen with other videos I play to it is specific to my X1 DVR recordings.  What can I do to fix this?  please email to xxxxxxxx@aol.com

Admin1

Re: watching video of DVR recordings hesitate

Hi Nan54 -- I can help with this. Can you private message me your account information so I can troubleshoot please?

 

Click my name (ComcastZach) and click Private Message Me. 




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