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watch espn longhorn network user not authorized

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watch espn longhorn network user not authorized

Hello. I tried with no luck to watch the Longhorn Network from my Dell computer on Saturday. Originally, I could get to the network but it was just spinning trying to launch the content. I spoke to an agent who said they needed to fix some incompatibility with my log on. They said to wait an hour and try again. I did that and now I get an "user not authorized" error. I called another agent who tried to send me to L2 support but they hung up on me after I waiting an hour in the queue. I know that I can not get Longhorn network on the TV but I thought it was available on the WatchEspn application. Comcast shows as an option for the video provider when accessing the app.

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