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video's on xfinity home page do not play

New Poster

video's on xfinity home page do not play

video's on xfinity home page do not play; only getting ads and then goes blank.  I've tried switching between google chrome and IE

Official Employee

Re: video's on xfinity home page do not play


judy40 wrote:

video's on xfinity home page do not play; only getting ads and then goes blank.  I've tried switching between google chrome and IE


Can you tell me what specific videos you are trying to watch?I would like to further look into this.

 

Thanks,

ComcastJoe




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New Poster

Re: video's on xfinity home page do not play

news videos on xfinity home page.

New Poster

Re: video's on xfinity home page do not play

I am experiencing the same issue.  I have clicked on numerous videos and nothing will play after the ads run

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