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video does not play

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video does not play

when trying to play videos from my new computer, it does not play.

 

it is stuck on buffering and will not move forward.  the hbo intro goes through and the parental control will play, but will not load video.

 

This is a brand-new computer and shouldnt have this issue.  My roomates computer, which is ten years old, is having no issues playing the videos.

 

64 - bit

8g ram

1tb hardrive

windows 8.1

flash player up to date

silverlight up to date.

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